What happens when a social care provider has a business failure?

A sudden failure of a social care provider could impact the care for people with social care and support needs. The impact of a social care provider failing is dependent on the number of local authorities that they work with, and the total number of individuals affected.

The Care Quality Commission (CQC) Market Oversight Scheme, is designed to monitor the financial health of major providers that are difficult to replace. This should ensure local authorities are given warning that they may need to plan for a reduction or removal of services and support.

Local risk rating: High

What does the Local Resilience Forum do to prepare?

The Adult Social Care teams in Local Authorities have plans in place in the event of a provider failure. Local Authorities also work closely with social care providers.

How can you prepare?

Before:

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Ensure you have a good supply of any medication you may need

Community

Discuss the potential with friends and family to see what support could be provided while you wait for the local authority to find another provider.

During

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Stay up to date with local and national news

Community

Check on family, friends, and neighbours who may need support